Blue Apache has developed an outsourcing solution designed to maximise the value of your ICT infrastructure. We take a business approach to technology, with a focus on strategy, availability (up-time) and best practice.

From our extensive experience in providing outsourced solutions to the enterprise, we have created a flexible solution to meet the needs and budgets of small to medium companies.
Whether you are looking for a solution to compliment your existing IT staff or a fully outsourced solution, emPOWER is your answer.

A Unique Approach

We’ve developed emPOWER Managed Services to seamlessly integrate with your business, extending your resource pool to include the entire Blue Apache team. emPOWER customers reap the benefits, from the quarterly strategic review meetings assessing existing business requirements to our world class ITIL compliant service desk.

Global Coverage

Extending beyond our Australian Eastern Sea-board offices, Blue Apache has established a highly skilled partner network delivering global coverage for all facets of the emPOWER Managed Services Solution.

Organisations rely heavily on their information systems but, as these systems become more complex and organisations become geographically more distributed, gaps in existing ICT arrangements become more prevalent.

Our Network Operations Centre (NOC), located in Melbourne, enables us to monitor network traffic, backup and recovery systems, provide real-time remote assistance to end users and pro-actively monitor systems to ensure consistent reliability and availability.

Tailored to Your Needs

Each emPOWER Managed Service solution is tailored to meet the distinct requirements of our customers, ensuring that you are only paying for services you need.

The emPOWER Managed Services offering has six core services, which deliver an end-to-end solution when combined. The six modules are:

Each of these services can be further refined to meet your specific needs.  

Experience

Blue Apache has delivered outsourced IT solutions for over 10 years. We pioneered the delivery of Managed IT Services to the mid-market with empower, a proven platform that today supports in excess of 1700 users and 150 servers across 4 continents. Our portfolio of blue-chip customers and the strength of our vendor partnerships reflect the quality of services we continue to deliver.

Capability

Our team of technical account managers, and service desk staff are reknown for their business centric approach to technology. Coupled with our continuous professional development programs, Blue Apache has one of the best technical services teams in the country.