NFP extends high-value client services by reducing capital investment with IT as a Service.
DASSI, a not-for-profit organisation, provides one-on-one direct support to a wide range of people who were either born with a disability or who have acquired a short or long term disability as the result of an accident, injury, disease, illness or age-related issues. Technology is mission critical to operations, but capital investment in IT reduces investment in care programmes that directly help those in need.
The tipping point was reached when a large proportion of DASSI’s servers neared their end-of-life and were due for replacing. Peter Batsakis and his team established that the investment was going to cost DASSI in excess of one hundred thousand dollars, on top of the cost the organisation was paying for outsourced IT support. He began to look at new ways of maintaining and improving the company’s IT services, and made a decision to move to a cloud-based solution.
“The move to blueAPACHE has enabled DASSI to free up infrastructure capital that can now be invested in providing support for those that need it the most.”
Chief Finance Manager, DASSI
|Client:||DASSI provides individually designed support for all people of all ages with a wide range of conditions such as complex spinal care, cerebral palsy, muscular dystrophy, Alzheimer’s disease, dementias, autism, epilepsy, mental health issues, and acquired brain injuries.|
|Challenges:||– In need of significant system upgrades, but had a greater need to provide high-value support to clients.
– Migrating all services and applications to a virtual, hosted platform.
– Increasing performance, flexibility, and financial visibility.
|Services:||– emPOWER Managed Services
– emPOWER Cloud
– emPOWER Network
– emPOWER Voice
|Outcomes:||– Moved technology to an ITaaS model, freeing capital to be used to provide services for those in need.
– Strong improvements in network, application and telephony performance.
– Significant reduction in downtime and technology issues.
– Gained scalability and agility.
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