Need expert support? How can we help?
Existing blueAPACHE clients can contact our Australian-based Service Desk to speak directly with a Level 2 Service Consultant or Specialist Engineer who can manage and resolve your request. See below for contact options.
![Remote Access](https://www.blueapache.com/wp-content/uploads/2015/06/Remote-Access.png)
Remote Access
To provide remote access to our service centre specialist, visit https://sc.blueapache.com and follow the step-by-step instructions.
![Client Portal](https://www.blueapache.com/wp-content/uploads/2015/06/Client-Portal.png)
Client Portal
blueAPACHE provide emPOWER clients with dedicated portal access. If you have log-in details, click here to access your client portal. If you do not have access (but feel that you should), please contact us and we will assist you.
![Service Desk](https://www.blueapache.com/wp-content/uploads/2015/06/Service-Desk.png)
Phone Support
The blueAPACHE service centre can be contacted by phone during our agreed operational hours:
Within Australia, call 1300 135548 and select option 2.
Outside of Australia, call +61 3 8696 9369 and select option 2.
The blueAPACHE service centre can be contacted by phone during our agreed operational hours:
Within Australia, call 1300 135548 and select option 2.
Outside of Australia, call +61 3 8696 9369 and select option 2.
![Email Support](https://www.blueapache.com/wp-content/uploads/2015/06/Email-Support.png)
Email Support
The blueAPACHE service desk can also be contacted by emailing [email protected] (clicking this link will launch an email for registered managed services customers). This email address is monitored.