With the holiday season rapidly approaching, we would like to remind clients of our holiday hours of operation.

blueAPACHE will continue providing monitoring and emergency support 24 hours a day, 7 days a week throughout the holidays, in addition to standard support on all business days.

Our operational support teams will be available on business days through this period (excluding gazetted national public holidays) and are on call for escalated priority support.

The industry network provisioning embargo will commence 16 December 2016 and continues through to 09 January 2017. This limits the provisioning of new networks (and includes extensions and reconfiguration) during this period. We will be minimising network changes to only emergency work during the embargo to mitigate possible outages. You can read more here.

If you have any questions about support or provisioning of works over the holiday period, please contact your Account Manager.

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