Unified Communications and Voice

blueAPACHE Unified Communications and Voice offers a reliable, high-performing and cost-effective solution for your telephony and collaboration requirements.

emPOWER Voice and Collaboration

Whether you require an on-premise, mobile, managed, hosted or hybrid solution, we have the depth and breadth of products to meet your needs and transform the way you do business. Our emPOWER Unified Communications and Voice solution is a complete telephony, collaboration and call centre management solution available as a Service that reduces the capital investment normally attributed to telephony systems. Key features include:

  • Making And Receiving Calls
  • Presence
  • Mobility
  • Unified Messaging
  • Collaboration
  • Video Conferencing
  • Smart Search
  • Flexi-working / Telecommuting
  • Hot Desking
  • Intelligent Voicemail
  • Operator Console
  • Call Recording
Hosted Voice and Collaboration

emPOWER Voice overview

The blueAPACHE emPOWER Hosted Voice and Collaboration is an integrated IP telephony solution for organisations of all sizes that provides functionality historically only available to large enterprises.

NBN Compatible

Leveraging the emPOWER Cloud for platform delivery and the emPOWER Voice SIP Gateway, blueAPACHE are able to deliver best-in-class hosted voice solution that is very simple to manage for administrators. It includes an integrated suite of applications which provide increased productivity for your organisation and increases service levels to your customers.
With customisation to meet your business needs, our hosted solution gives you access to the latest features and functions for a fixed monthly fee, so you’ll never have to pay for an expensive hardware upgrade. It is technology that supports your business without being the focus of it.

Unified Communications

Unified Communications (UC) refers to the integration of real-time communication services such as instant messaging, presence, telephony and call control (including IP telephony), and audio and video conferencing, as well as unified messaging (voicemail, email, SMS) into a single user interface.

Consolidating business interactions eliminates unnecessary costs associated with working in a fragmented environment. Real time and cost effective collaboration is paramount in today’s business world, and is changing how individuals, groups and organisations conduct business.

Carrier Lines

Carrier Lines (also known as SIP Trunks or Business Trunks) connect your existing Private Branch eXchange (PBX) or IP enabled PBX (IP PBX) to the emPOWER network, replacing your costly legacy PSTN/ISDN links.

emPOWER Carrier Lines are the ideal solution for any business wishing to eliminate the costs of PSTN/ISDN line rental. Unlike PSTN/ISDN, it gives you total flexibility to scale up or down the number of lines connected to your PBX at any time, with minimal cost and hassle.

Our Carrier Lines are available from 1 line to 1000 lines and can be adjusted quickly to meet your business needs.

Additional Information

For more information on Telephony, Voice, Video Conferencing and Unified Communications (either on-premise or delivered as a Service), contact our Account Management team.

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