Unified Communications and Voice

blueAPACHE Unified Communications and Voice offers a reliable, high-performing and cost-effective solution for your telephony and collaboration requirements.

emPOWER Voice and Collaboration

Whether you require an on-premise, mobile, managed, hosted or hybrid solution, we have the depth and breadth of products to meet your needs and transform the way you do business. Our emPOWER Unified Communications and Voice solution is a complete telephony, collaboration and call centre management solution available as a Service that reduces the capital investment normally attributed to telephony systems. Key features include:

Making And Receiving Calls
Presence
Mobility
Unified Messaging
Collaboration
Video Conferencing

Smart Search
Flexi-working / Telecommuting
Hot Desking
Intelligent Voicemail
Operator Console
Call Recording

Hosted Voice and Collaboration

The blueAPACHE emPOWER Hosted Voice and Collaboration is an integrated IP telephony solution for organisations of all sizes that provides functionality historically only available to large enterprises.

NBN Compatible

Leveraging the emPOWER Cloud for platform delivery and the emPOWER Voice SIP Gateway, blueAPACHE are able to deliver best-in-class hosted voice solution that is very simple to manage for administrators. It includes an integrated suite of applications which provide increased productivity for your organisation and increases service levels to your customers.
With customisation to meet your business needs, our hosted solution gives you access to the latest features and functions for a fixed monthly fee, so you’ll never have to pay for an expensive hardware upgrade. It is technology that supports your business without being the focus of it.

Unified Voice and Collaboration

Unified Communications (UC) refers to the integration of real-time communication services such as instant messaging, presence, telephony and call control (including IP telephony), and audio and video conferencing, as well as unified messaging (voicemail, email, SMS) into a single user interface.

Consolidating business interactions eliminates unnecessary costs associated with working in a fragmented environment. Real time and cost effective collaboration is paramount in today’s business world, and is changing how individuals, groups and organisations conduct business.

Skype for Business

emPOWER Unified Communications (Skype for Business) as a Service Voice is available as a service in a cloud hosted environment. Delivering Unified Communications as a Service (UCaaS) means businesses can access industry leading communication tools as needed under an operational expense model, mitigating the need for capital investment in infrastructure and resources normally required by traditional telephony systems. emPOWER Unified Communications is exclusive to blueAPACHE, and includes automated upgrades, security, disaster recovery and redundancy.

Carrier Lines

Carrier Lines (also known as SIP Trunks or Business Trunks) connect your existing Private Branch eXchange (PBX) or IP enabled PBX (IP PBX) to the emPOWER network, replacing your costly legacy PSTN/ISDN links.

emPOWER Carrier Lines are the ideal solution for any business wishing to eliminate the costs of PSTN/ISDN line rental. Unlike PSTN/ISDN, it gives you total flexibility to scale up or down the number of lines connected to your PBX at any time, with minimal cost and hassle.

Our Carrier Lines are available from 1 line to 1000 lines and can be adjusted quickly to meet your business needs.

Additional Information

For more information on Telephony, Voice, Video Conferencing and Unified Communications (either on-premise or delivered as a Service), contact our Account Management team.