Managed Services and Support
We’ve developed emPOWER Managed Services to seamlessly integrate with your business, extending your resource pool to include the entire blueAPACHE team to ensure you reap the benefits, from the quarterly strategic review meetings assessing existing business requirements to our world class ITIL compliant service desk.
blueAPACHE has delivered outsourced IT solutions for over 24 years. We pioneered the delivery of Managed IT Services to the mid-market with emPOWER, a proven platform that today supports thousands of users and servers across 4 continents.
Our portfolio of blue-chip customers and the strength of our vendor partnerships reflect the quality of services we continue to deliver.
Each of the seven modules can be enhanced to meet your specific needs.
Organisations rely heavily on their information systems but, as these systems become more complex and organisations become geographically more distributed, gaps in existing communications and technology arrangements become more prevalent.
Our Network Operations Centre (NOC), located in Melbourne, enables us to monitor network traffic, backup and recovery systems, provide real-time remote assistance to end users and pro-actively monitor systems to ensure consistent reliability and availability.