Thousands of Microsoft Office 365 users are currently experiencing issues due to a global outage.

Australia appears to be one of the worst hit countries with many users having trouble sending and receiving emails and logging into their Outlook accounts.

This issue has been caused by a global outage within Microsoft Office 365 designated as incident EX103663.

Microsoft has acknowledged the issue and is working towards resolution but there is no clear indication of when it is likely to be fixed. Until such time, users may be unable to connect to their mailbox from Outlook, Outlook web, mobile devices or other protocols.

blueAPACHE are monitoring the situation and will continue to provide updates.


Update: Microsoft have confirmed that the issue has now been resolved and services restored. The root cause was identified as a code issue in a regularly scheduled deployment.

If you continue to experience any issue, please contact your account manager.


Contact blueAPACHE

    First Name*

    Last Name*



    Type of Enquiry*:


    Please phone me back.

    Subscribe to the latest news and events.